Elder Abuse Resource Links
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in California:
- To find county telephone numbers for reporting suspected elder mistreatment occurring in the home, visit the Adult Protective Services County Agencies listing (PDF).
- To report suspected elder mistreatment in long-term care facilities, contact the Long-Term Care Ombudsman Program at the California Department of Aging at 1-800-231-4024.
State Government Agencies
California Adult Protective Services - Provides information and referrals to other agencies. Helps people make reports to the correct agencies.
California Department of Social Services - Home page where you can find information about how to report elder or financial abuse, fraud, or get help with in-home support services.
California Courts Self-Help Center: Elder or Dependent Adult Abuse - Explains how to get a restraining order and the different types of restraining orders.
California Department of Aging - Works with a network of area agencies on aging, who directly manage a wide array of federal and state-funded services that help older adults find employment; support older and disabled individuals to live as independently as possible in the community; promote healthy aging and community involvement; and assist family members in their vital care giving role, among others.
California Long Term Care Ombudsman - It's primary mission is to resolve complaints made by, or on behalf of, individual residents in long-term care facilities.
California Attorney General’s Medi-Cal Fraud and Elder Abuse Bureau - Works to investigate fraud and elder abuse. Has guidelines and training materials for mandated reporters.
California Department of Corporations “SAIF” (Seniors Against Investment Fraud) - Alerts and educates Californians over the age of 50 about financial and investment fraud, common scams, and unscrupulous sales practices that specifically target seniors.
Laws and Regulations
California Welfare & Instititions Code §§ 15630-15632 Elder Abuse and Dependent Adult Abuse Civil Protection Act
Nonprofit organization provides support, education, training, and resources for families and caregivers affected by Alzheimer’s and related disorders.
Nationwide advocacy organization for people aged 50 and older. Information and educational resources on an extensive range of subjects, ranging from long-term health care to consumer fraud.
Better Business Bureau
Provides reports on business and charities, helps resolve consumer complaints, and provides consumer counseling.
California Adult Protective Services
State-mandated program charged with investigating situations involving elder and dependent adults who are reported to be in danger due to abuse, neglect, exploitation, or hazardous or unsafe living conditions.
California Advocates for Nursing Home Reform canhr.org
Information and advocacy for nursing home residents and their families, including detailed facility profiles at nursinghomeguide.org.
California Department of Aging aging.ca.gov
Administers a broad base of home and community-based services throughout California working with area agencies on aging that serve seniors and people with disabilities. Also works with public and nonprofit agencies throughout the state.
California Department of Aging Programs and Services
Provides links to a wide range of programs and services available to seniors, caregivers, and adults with disabilities.
California Department of Justice, Bureau of Medi-Cal Fraud and Elder Abuse
Provides information on a wide variety of elder topics, links to numerous other relevant sites, and contains contact and reporting information.
Caregiver Action Network
Grassroots organization dedicated to improving life for family caregivers, or those caring for loved ones with a chronic illness or disability.
Centers for Medicare and Medicaid Services cms.gov Many resources on Medicare and Medicaid, including CHIP program, health and drug plans, and more.
National Committee for thePrevention of Elder Abuse
Association of researchers, medical practitioners, and advocates dedicated to the safety and security of the elderly. Serves as the nation’s clearinghouse on information and materials on elder abuse and neglect.
National Hispanic Council on Aging
Provides information on issues critical to Hispanic older adults, including health, income, education, employment, and housing.
National Institute on Aging
Information and consumer information on health and research advances in aging issues.
Justice in Aging
Provides information for elder and dependent adults on such issues as Medicare, Medi-Cal, SSI and pensions.
Nursing Home Compare
Site designed to help individuals choose a nursing home, includes comprehensive inspection results for all nursing homes.